Autos4Cash - FAQs

You will find frequently asked questions below, just click on a question to reveal the answer. If you have a question not listed below you can use the phone number below to get an instant answer.

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Vehicle Collection
How do you collect the vehicles?

Autos4cash have fully insured recovery trucks with an electric winch to pick up your vehicle safely & legally.

What areas do you collect from?

We collect from all over the Dorset area including: Bournemouth, Poole, Christchurch, Swanage, Wareham, Weymouth, Dorchester, Blandford Forum, Wimbourne Minster, Ringwood, Sturminster Newton, Verwood, Ferndown.

How long does it take to collect a vehicle?

Depending on the distance on were the vehicle is situated, approx 1 to 2 hours. We have collected vehicles a lot sooner if the vehicle is causing any problems. We always arrange a time to suit you, & can be booked in as long as a week or so.

Do I have to be there when the vehicle is collected?

We have collected vehicles in the past on which the customer has left keys & V5 logbook within the vehicle if for some reason they cannot be with the vehicle at the time of collection: this is mainly FREE collections as the customer needs to be paid, so we advise that there is someone there to welcome us.

Will I have any legal obligations after the vehicle has been collected?

Once you have signed over your vehicle to us, that is it, you no longer have any legal obligations regarding your vehicle, & trust you will have no fines or tickets etc. ensuring you peace of mind.


Ownership & Paperwork

How long does it take to complete the paperwork & recover my vehicle?

When our driver arrives, the paper work is very straight forward, taking 2 minutes & by experience depending on how & where the vehicle is situated, approx 10 to 30 minutes, But once the paperwork is completed the driver will take care of the rest.

What is a V5 logbook? what part do I keep & send to DVLA?

The V5 Logbook is essentially the "paper work" for the car. It's required to transfer the legal ownership from the seller to the buyer. DVLA link guide:

Autos4cash only have to fill out section 9 (yellow slip) of the V5 logbook, which is dated the day of sale & is signed by both parties, our driver then keeps the main part of the V5 & you the seller will keep hold of the section 9. & send to the DVLA

Can I have proof of my car being scrapped / recycled?

Yes, if you wish, you will receive a receipt of your vehicle being brought for scrap there and when the vehicle has arrived at the ATF (Authorised Treatment Facility) and has been destroyed we then can send you proof of destruction by post.

My car is still taxed Can I get Cash back?

Yes You can get money back from your tax disc in person or by post at your nearest Driver and Vehicle Licensing Agency (DVLA) local office.
Please Note: you do have to wait approx 3 weeks, & then you'll receive it by post.

Can I keep my personalised number plate?


You can hold on to the registration number even if you don’t have another vehicle to assign it to straightaway. You can then either…
  • Assign it to another vehicle later or
  • Sell the registration number.
The DVLA allows you to retain the registration number on a retention certificate. This is known as the DVLA Retention Scheme.
Under the DVLA Retention Scheme, the DVLA allows you to remove a registration number from a vehicle, without assigning it to another vehicle. The registration number is kept on a document called the V778 Retention Document (or Retention Certificate).

This is often referred to as putting a registration number on retention. You can choose to hold a registration number on retention for one, two, or three years.

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